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CAFM & IWMS Services

Reviewing Facilities Details

CAFM (Computer Aided Facilities Management) and IWMS (Integrated Workplace Management Suite) are terms that cover a huge array of solutions and services.  These solutions come in many different packages and from many different software vendors; depending upon your organization's requirements, Raptor provides services to wade through the hype and provide your organization with laser-focus to choose the solution that is right for you.

Enterprise solutions have many moving parts that are all integrated in some manner.

Enterprise Solutions

Enterprise CAFM and IWMS solutions are focused on large, multi-national organizations who have a host of complexities associated with their organizations.  These tools typically take years and between $500K - $5M (U.S.) to fully implement.  


There are a number of incredible CAFM and IWMS tools in this space that provide a variety of capabilities outside of the typical right-sized solutions including:


  • Currency Fluctuations 
  • Financial Analytical Tools
  • Fleet Management 
  • GPS Synchronization
  • IT Infrastructure Management
  • Cable Management
  • Upstream / Downstream dependencies
  • Artificial Intelligence
  • Building System Automation Integration
  • Scenario Planning*
  • Application Programming Interface (API) built-in*
  • Enterprise Security
  • Fully Customized Solutions
  • 3D Support
  • Transactional System 


* While many middle-tier solutions offer these tools, the Enterprise applications provide considerably more functionality.

EvolveFM Campus viewer

Right-Sized Solutions

Enterprise solution budgets, implementation time, and resource requirements are often out of reach of most organizations.  Raptor can help identify requirements and workflow processes to ensure that the solution you choose will provide a positive Return on Investment.


Solutions below the Enterprise level can be implemented in days to months and have costs from $50K - $500K but have a variety of features including:


  • Space Management (with interactive UI)
  • Move Management
  • Asset Management
  • Maintenance Management (On-Demand and Preventative)
  • Real Estate Management
  • Room Scheduling
  • Facilities Project Management


Raptor has a strategic partnership with CAFM Resources, the developer of the EvolveFM product suite.  As such, we provide consulting, sales, and servicing of the most comprehensive, yet easy-to-use solutions for your CAFM / IWMS requirements.


Additionally, the Raptor team is well versed in a number of other solutions and provides administrative services for those organizations looking for assistance in managing their day-to-day operations of the FMS:Workplace (formerly FM:Interact) product suite from FM:Systems.

CAD Services

Process Workflows

Process Workflows

CAD Polylining and Tagging Services

CAD Drawing files are the most prevalent foundation for spatial graphical data in a CAFM or IWMS solution.  To get the most out of your system, you need to have the most accurate, standardized and properly prepared CAD files.  Our expert CAD team is based here in the U.S. and provides quality that you won't get anywhere else.

Learn More

Process Workflows

Process Workflows

Process Workflows

Maintenance Workflow Process

Often overlooked, but critical to the success of any CAFM / IWMS system are the actual workflow processes.  


Properly identifying and documenting the workflow process, including all critical decision points and subsequent offshoot processes, will ensure that your enterprise system is functioning to its fullest potential.

System Audit

RFI / RFQ / RFP

RFI / RFQ / RFP

CAFM and IWMS System Audits

Performing system-wide audits on your existing software solutions and data integrations will help identify opportunities for improvement including:  


  • Workflow Process Integration
  • System Performance
  • Data Integrations
  • User Interface (UI) / User Experience (UX)
  • Reporting
  • Dashboarding 
  • Data Interaction

RFI / RFQ / RFP

RFI / RFQ / RFP

RFI / RFQ / RFP

RFI (Request for Information), RFQ (Request for Quotation), and RFP (Request for Proposal)

When first analyzing options for your CAFM / IWMS solution, the task can become quite daunting.  Often organizations choose a solution and then try to generate a Request for Information (RFI), Request for Quotation (RFQ), or a Request for Proposal (RFP) from the selected solution providers.  This approach often leaves your organization locked in to a solution that may not actually fit your requirements.  


The Raptor team has been working with a number of solutions for over 20 years.  We know the strengths and weaknesses of many different applications and can help you develop RFI/RFQ/RFP documentation to draw those differences out.  Your team can then make an informed decision.

Contact Us for More Information

Raptor Solutions

23 Birchwood Circle | Bedford NH 03110

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